Frequently Asked Questions
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Our Products
Why do you use ghee in your products? Isn’t it meant for eating?
In much of the world, ghee is a cooking staple but its story runs deeper. For centuries, it’s been a cornerstone of Ayurvedic healing. Rich in essential fatty acids, antioxidants, and vitamins, ghee works beautifully to nourish and repair dry, sensitive skin and hair. We source it from our own farm, where every batch is made with care.
Do your products contain artificial fragrances or harsh chemicals?
No. We don’t use sulfates, parabens, silicones, mineral oil, or synthetic fragrance. Our formulas are clean, minimal, and designed to support and not strip your skin and hair’s natural balance.
Are your products suitable for all skin and hair types?
Yes. Our products are thoughtfully crafted to be gentle, effective, and non-irritating for most skin and hair types. For specific concerns, we always suggest a patch test and speaking with your dermatologist.
Can I use your hair oils on colored or chemically treated hair?
Yes. In fact, our oils can help restore softness and shine to hair that’s been through treatments or color processes. They’re free of anything that might strip or damage your strands further.
Can I layer your products with my current skincare routine?
You can. Our products are made to work beautifully alongside your existing routine. Try them in place of your usual moisturizer or facial oil and build from there.
Orders & Shipping
Is your ghee cruelty-free?
Yes. Our ghee comes from our own ethically raised cows—free-grazing, hormone-free, and treated with care. We believe that only stress-free animals produce truly nourishing milk.
What if I receive a damaged or incorrect product?
We’ll make it right. If something’s off, just email us within 48 hours of delivery and we’ll arrange a replacement or refund no hassle.
Can I return a product if it doesn’t suit me?
Due to hygiene protocols, we’re unable to accept returns unless the product is damaged or defective. Still, we want you to be happy. Please reach out if something doesn’t feel right.
Do you ship internationally?
Yes. We currently ship to [New York, Malaysia, and Singapore]. If we’re not in your region yet, join our newsletter and we’ll let you know as soon as we are.
Sustainability, Ethics & Shveta Labs
Why Ghee?
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Are your products vegan or cruelty-free?
Our products are always cruelty-free and we never test on animals. However, they are not vegan, as we use ghee, an animal-derived ingredient we source ethically and with deep respect for traditional practices.
Are you a clean beauty brand?
Yes and more. We restore trust in time-honored ingredients, ground them in science, and formulate with purpose. Every product does what it says. No false claims.
Do you test on animals?
Never. Shveta Labs is proudly and permanently cruelty-free.
Who is behind Shveta Labs?
We’re a small team of researchers, scientists, and makers with decades of experience in beauty and wellness. We have shared love for traditional wisdom, and the desire to reintroduce it gently with backing from science into the modern world.
